We are happy to offer Canadian customers flat rate shipping under 200$, and free shipping over 200$!
** Free shipping over 200$ excludes overweight and oversized items. **
Shipments will be processed and shipped between the hours of 10am-5pm Tuesday-Friday, if you have ordered on the weekend your order will be processed on Tuesday.
Refunds are accepted within 7 days of *date of purchase online, Exchanges are accepted within 14 days of your *online date of purchase and will apply as an in-store credit on a gift card. All items must be unused/worn, returned in original packaging, in original condition with a receipt. Any parts that have been mounted even for fitting purposes are not eligible for return or exchange as they are no longer in new condition. Refunds will be applied to the original method of payment. Please use the contact us form and we will begin the refund/return process.
*date of purchase is considered date that your order was processed by Bike and Brew
NO RETURNS ON THE FOLLOWING;
Complete Bicycles, Frames, Sale Items, Gift Cards, Installed Parts or Accessories, Apparel/Worn Clothing, Bicycle Short (hygienic reasons), or Special Order Items.
*All returns are subject to a minimum 20% restocking fee, online refunds for products that have yet to be shipped will be subject to a 5% restocking fee*
For all returns, the Buyer is responsible for all costs associated with shipping the product back to Bike and Brew. Once the product has been received and inspected by Bike and Brew the appropriate refund or credit will be applied. Please use the contact us form and we will begin the refund/return process.
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