Shipments will be processed and shipped between the hours of 10am-5pm Tuesday-Friday, if you have ordered on the weekend your order will be processed first thing on Tuesday mornings.
Returns are accepted within 7 days of purchase in store, Exchanges are accepted within 14 days of receiving the online purchase and will apply towards an in-store credit. All items must be unused/worn, returned in original packaging, in original condition with a receipt. Refunds will be applied to the original method of payment. Please use the contact us form and we will begin the refund/return process.
NO RETURNS ON THE FOLLOWING;
Complete Bicycles, Frames, Sale Items, Gift Cards, Installed Parts or Accessories, Washed Clothing, Bicycle Short (hygienic reasons), or Special Order Items.
*All returns are subject to a minimum 20% restocking fee, online refunds for products that have yet to be shipped will be subject to a 5% restocking fee*
For all returns, the Buyer is responsible for all costs associated with shipping the product back to Bike and Brew. Once the shipment is received and inspected by Bike and Brew the appropriate refund will be applied to the original payment method subject to a 5% restocking fee
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